We're Here to Help
Whether you have a question about an order, need assistance with a handcrafted product, or require onboarding support as a seller, the NCUI HAAT team is here for you. Feel free to reach out to us through any of the channels below.
Direct Customer Support
Phone / WhatsApp Support
Call / WhatsApp: +91 90335 06292
Email Support
Email: Help@ncuimarketplace.com
Support Hours & Response Time
Our Customer Support Team is committed to responding to all queries promptly. We strive to provide fast and effective resolutions for order inquiries, shipping logistics, returns, and vendor assistance during business hours.
How Can We Help You?
- Order Updates: Confirmation status, invoice copies, and modification requests.
- Shipping & Delivery: Live tracking assistance and courier coordination.
- Returns & Refunds: Damaged product reporting, return requests, and refund timelines.
- Seller Onboarding: Artisans, SHGs, and cooperative society registration support.
- Product Information: Craft materials, handmade origins, and authenticity details.
- Corporate & Bulk Orders: Custom inquiries for events, gifting, and partnerships.
We Value Your Feedback
Your suggestions and experience help us continually improve our services and strengthen our support for India's artisans and cooperative communities. We look forward to hearing from you.